Return Merchandise Authorization (RMA) Request

RETURN MERCHANDISE AUTHORIZATION (RMA) REQUEST FORM

๐Ÿ“ง support@511innovations.com | ๐Ÿ“ž (989) 619-4267

๐ŸŒ 511-innovations.myshopify.com

Please complete this form before returning any item to 511 Innovations. Returns must be approved before shipment.

CUSTOMER INFORMATION
ORDER INFORMATION
REASON FOR RETURN
ADDITIONAL DETAILS

RETURN & REFUND POLICY

Non-Returnable Items

  • Custom wiring harnesses
  • Special-order electrical components
  • Products modified or installed
  • Custom-built systems

Sale items are final and cannot be refunded.

Eligible Returns

Non-custom items such as apparel, decals, and unopened parts may be returned if:

  • A RMA request is submitted within 14 days of delivery
  • The item is unused in original condition

RETURN & REFUND POLICY

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Non-Returnable Items

  • Custom wiring harnesses
  • Special-order electrical components
  • Products modified or installed
  • Custom-built systems

Sale items are final and cannot be refunded.

  • A 20% restocking fee will apply to returned items
  • A 20% restocking fee will apply
  • Refunds are only provided for items that arrive defective or damaged

Please email completed requests to:

๐Ÿ“ง support@511innovations.com

๐Ÿ“ž Phone: (989) 619-4267